7563117fc3
- enhance README.SUSE OBS-URL: https://build.opensuse.org/package/show/devel:languages:perl/request-tracker?expand=0&rev=71
69 lines
2.5 KiB
Plaintext
69 lines
2.5 KiB
Plaintext
This is a supplement for the request-tracker README and UPGRADING-* files.
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rt-setup-database MUST be run from /usr/share/request-tracker
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Installation:
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-------------
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The following steps are very short and maybe no complete. Better refer to the
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official RT documentation at https://rt-wiki.bestpractical.com/wiki/InstallationGuides
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1. Add the devel:languages:perl repository from OBS
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zypper ar -f 'http://download.opensuse.org/repositories/devel:/languages:/perl/openSUSE_$releasever/devel:languages:perl.repo'
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2. Install the request-tracker package
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zypper in request-tracker
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3. The initial setup requires a local database (can be migrated to another machine later).
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You can decide between MySQL, MariaDB and PostgreSQL on a free openSUSE distribution.
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We choose MariaDB here in the example:
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Set mariadb root password and configure mysql daemon
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/usr/bin/systemctl enable --now mariadb.service
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/usr/bin/mysql_secure_installation
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4. Initialize Request Tracker's database:
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/usr/sbin/rt-setup-database --action init
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5. Configure and start postfix
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(have a look at /etc/sysconfig/postfix and adjust to your personal needs)
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/usr/bin/systemctl enable --now postfix.service
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6. Configure apache
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We use mod_perl here in the example:
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/usr/sbin/a2enmod actions
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/usr/sbin/a2enmod perl
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ln -s /etc/request-tracker/apache2/apache2-modperl2.conf /etc/apache2/conf.d/
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/usr/bin/systemctl enable --now apache2.service
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7. Create an initial
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8. Visit your new RT page and finish the installation
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http://localhost/rt/
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Upgrading:
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----------
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To be performed in place of Step 6b of the README upgrade instructions.
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1. Change to /usr/share/request-tracker
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cd /usr/share/request-tracker
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2. Upgrade the database
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rt-setup-database --action upgrade --dba postgres
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3. Clear mason cache and restart web server
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rt-clean-mason-cache
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4. Check the systemd timers, which replaced the former cron jobs:
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systemctl list-timers -all
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Per default, the RT timers are disabled (to avoid spamming as long
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as your RT is not set up correctly.
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Please enable the timers via:
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systemctl enable --now rt-email-dashboard.timer \
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rt-email-digest-daily.timer \
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rt-email-digest-weekly.timer
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This will create the needed symlinks to start the timers automatically
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and - in addition - run all timers for the first time.
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You can - of course - also decide to skip some of the timers above in
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your installation, if they are not needed.
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